TikTok users have reported that they’re sometimes unable to see specific posts and videos. This may be due to an ‘age-protected’ error on the app. Here’s everything you need to know to fix it.
The video app TikTok is home to an immense range of content. No matter what interests you, there is something on the platform for just about everybody.
Like other social media apps, TikTok has added certain restrictions in place over the years to prevent younger users from seeing more explicit content. A user has to be 13 years old to use the platform, some content will remain restricted until you turn 18.
However, over the past year, some users above the age of 18 have reported instances of TikTok limiting their access to certain posts, showing the error message “Post unavailable: This post is age-protected.”
If you are over the age of 18 and are receiving an unexpected ‘age-protected’ error, there are a couple of methods you can try that might help resolve the issue.
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How to fix “this post is age-protected” error on TikTok
If you’re above 18, fixing this error may simply be a case of adjusting your settings in the TikTok app. Here’s how you do it.
- Open TikTok.
- Go to your profile.
- Click the three lines in the top right, and then go into ‘Settings and privacy.’
- Scroll down to ‘Digital wellbeing’ and click on it.
- Go into the ‘Restricted mode’ section and turn it off.
Another reason you may be receiving this error message is that your age is not listed correctly on the app. You can contact TikTok customer support to help resolve the issue, as changing your age from within the app is pretty much impossible.
If you’d like to learn more about how to use TikTok, you can take a look at our other guides here:
How to duet on TikTok | How to Stitch on TikTok | How to go live on TikTok | How to find contacts on TikTok | How to use TikTok Stories | Best time to post on TikTok for more views and likes | How to use TikTok’s AI portrait filter
