Hospitalized person receives “gross” message from restaurant owner after cancellation

One person was shocked after receiving a “disappointing” message from the owner of TABLE restaurant for claiming travel insurance.

Restaurants can be fantastic, and make for lovely venues for special occasions with partners, or family, and can even bring a more relaxing atmosphere to important business meetings.

However, due to the increased cost compared to cooking food at home, customers often expect a lot from restaurants. As a result, if they have any negative experiences then they can kick off and cause some entertaining feuds between the restaurant owner, waiters, chefs, and customers.

This story is no different as one woman received a message that she thought was gross after refunding a reservation at a restaurant after an unexpected illness.

Owner of TABLE shocks customer with Facebook DM

The victim of the message shared the conversation they had with the owner of the restaurant in a tweet that went viral with over 100k likes.

“Last month, we had to cancel our Boston trip after I was hospitalized. As a result, I had to use travel insurance to get my money back on our hotel, train, and restaurant reservations. Today I got this message from @tableboston.”

TABLE markets themselves as a “cozy, upmarket Italian restaurant”, but Trevor found their experience was anything but “cozy.”

This was the message that the customer unexpectedly received:

“Hi Trevor. I own TABLE restaurant in Boston. I just wanted to thank you for screwing over my restaurant and my staff when you disputed your cancellation fee. I really hope in the future you have more respect for restaurants, especially small businesses such as mine. Pathetic.”

However, after their initial shock, Trevor wasn’t scared to share his own thoughts back to the restaurant owner, calling the message “gross”, and informing them that he was forced to cancel due to hospitalization.

Despite this, the owner of TABLE stood their ground, stating they were “embarrassed” to talk to the customer and even stating in all caps “SHAME ON YOU.”

Most of the comments were in favor of Trevor’s side of the dispute, with some even having been to the same restaurant and having similar experiences, warning others to “go literally *anywhere* else.”